Zimbabwe

WhatsApp and AI voice for businesses in Zimbabwe

WhatsApp is where your customers already are. Run it properly: one inbox for the team, a chatbot for the routine questions, and updates sent only to people who asked for them.

Get started Talk to us on WhatsApp

LLLusaka Learning CentreBusiness account

Hi, I want to know about the evening classes

18:02

Hello Chanda, thanks for writing to us. Which course are you interested in?

18:02

AccountingComputer skillsTalk to a person

Computer skills

18:03

The next batch starts on Monday 3 November, Monday to Thursday, 17:30 to 19:30.

18:03

Reserve a seat

Message

WhatsApp Business API in Zimbabwe

Connect your own +263 number through Meta's sign-up and answer from the web console or the Android app. Build chatbots on a visual canvas and test them before customers see them.

Meta prices every WhatsApp message by its category (marketing, utility, authentication or service) and the country of the person receiving it. Marichi Talks shows you that price before you send, takes it from a pay-as-you-go wallet, and gives every number 1,000 free service messages a month.

StartWhen a customer says hi

ButtonsTrack an orderAsk for the order number

Hand overTalk to a personAssign to Sales

API requestLook up orderGET /orders/{{order}}

Test Flow

AI voice calls and RCS

An AI voice agent answers and places calls, updates your records during the call and hands over to a person with a summary. RCS adds rich cards and buttons to the phone's messages app.

AI agent on a call+260 97 *** 4410 · 02:14

"I paid yesterday but my account still shows a balance."

"I can see a payment of ZMW 450 on 22 October. It was matched to your account this morning, so your balance is now zero."

Customer recordEsther Mulenga

Account: AC-20931
Last payment: ZMW 450 · 22 Oct
Balance: ZMW 0

Note added to CRM

What is not live in Zimbabwe yet

SMS from your own sender ID is live in Zambia and Tanzania only. Tell us if you need it in Zimbabwe.

Rules your messages follow in Zimbabwe

Personal data is governed by the Cyber and Data Protection Act [Chapter 12:07], with POTRAZ as the data protection authority and telecoms regulator. Message people who opted in and stop when they ask; Marichi Talks keeps that record for every contact.

How we compare

Comparison

Marichi Talks vs ChatDaddy

A WhatsApp-focused platform with inbox, AI agent, marketing, automation, CRM and shop modules, publishing setup guides for many countries.

Compare

Questions people ask

Can I use my existing business number?

Yes, once it is no longer on the WhatsApp app; a number can be on the app or the API, not both.

Can I send SMS in Zimbabwe?

Not yet. WhatsApp, voice and RCS are available; SMS is live in Zambia and Tanzania.

Keep reading

Product

Start with your own number today

Sign up and connect WhatsApp in one sitting. The free trial includes credit for your first campaigns; after it, you pay only for what you send.

Start free Talk to us on WhatsApp

7 days free · no card needed